4/10
“No Marriott Bonvoy points”
The hotel and staff were lovely. However, they will not award me my Marriott Bonvoy points as the hotel was booked via a travel agent rather than direct.
Mexico City · head to head
The Ritz-Carlton vs Las Alcobas
Priced on the same night, 2026-10-10: The Ritz-Carlton is $11 a night less. They are 2.5 km apart.
The Ritz-Carlton
$791/ night, 2026-10-10
+ $117 taxes & fees · Free cancellation
Book takes you to the exact room at that rate on HotelDupe's booking partner. Confirmation arrives by email; manage or cancel any time from Find your booking.
The honest take
Las Alcobas is $910 a night against the Ritz-Carlton's $1130, with a higher guest rating (9.8 vs 9) despite fewer reviews. The Ritz-Carlton sits on Reforma with a pool, bar and pet-friendly policy the other lacks; Las Alcobas is on Masaryk in Polanco with a spa and rooftop the Ritz doesn't have. Book Las Alcobas for the design and the score, book the Ritz-Carlton if you want the pool, a proper bar, and to bring a dog.
The look and the feel
The Ritz-Carlton
The Ritz-Carlton in Mexico City rises as a glass tower on Paseo de la Reforma, part of the corporate spine of the city, and it reads that way inside: big marble lobby, a lot of gold-toned brass, chandeliers doing the heavy lifting. It's the international Ritz-Carlton house style transplanted rather than a building with a local voice of its own. The upper-floor terrace and indoor pool look out over the traffic and the Angel of Independence in the distance, and the crowd is business travellers, wedding parties, and people who want the brand as much as the room.
The Ritz-Carlton suits travellers who want a big-brand hotel with a pool, bar and pet allowance near Reforma's business and embassy district.
Las Alcobas
Las Alcobas sits in Polanco on Avenida Presidente Masaryk, the city's smartest retail street, and the hotel itself is smaller and more considered: only 35 rooms, each individually decorated rather than templated, with warm wood, soft neutral palettes and a domestic, almost boutique-apartment feel rather than a hotel-chain one. The restaurant and spa are treated as destinations in themselves, not add-ons, and the rooftop gives it a vantage the Ritz's tower doesn't offer in the same intimate way. It draws a design-conscious, quieter crowd who came for Polanco's galleries and restaurants, not for a convention.
Las Alcobas suits travellers who want a smaller, more personal luxury stay with a spa and rooftop in Polanco's shopping and dining heart.
At $910, Las Alcobas has no pool, no dedicated bar, and isn't pet-friendly, which the pricier Ritz-Carlton offers alongside its larger scale.
Las Alcobas is the more characterful place to actually stay in: 35 individually decorated rooms and a Polanco address beat a glass tower's imported grandeur on Reforma.
The numbers
| The Ritz-Carlton | Las Alcobas | |
|---|---|---|
| Price, same night | $791 | $802 |
| Guest rating | 9/10 | 9.8/10 |
| Reviews | 217 | 105 |
| Stars | ★★★★★ | ★★★★★ |
| Facilities on our list | 7 | 6 |
| Distance apart | 2.5 km |
What one has that the other doesn't
Only The Ritz-Carlton has
- Pet
- Bar
Only Las Alcobas has
- Rooftop
What guests actually say
The Ritz-Carlton
- attentive staff
- stunning views and location
- street noise, poor sound insulation
- dented mattress
Las Alcobas
- exceptional, attentive staff
- spacious, nicely decorated rooms
- safe, well-located neighbourhood
“Outstanding service, cleanliness and comfort.”
Las Alcobas guests come away happier, as reviews consistently praise attentive service and comfortable rooms with no complaints, while The Ritz-Carlton guests repeatedly cite street noise and insulation problems disrupting sleep.
Rooms & rates, 2026-10-10
The Ritz-Carlton
- Deluxe KingRoom Only · free cancellation$791
- Deluxe DoubleRoom Only · free cancellation$791
- Deluxe Terrace KingRoom Only · free cancellation$850
Las Alcobas
- Superior Room, 1 King Bed, Non SmokingBreakfast Included$802
- Superior Room, 1 King Bed 1 King Bed Non RefundableRoom Only$828
- Run of HouseRoom Only$834
In guests' own words
The Ritz-Carlton
2/10
“dont go to this hotel”
Dont go to this hotel theyre racist , were black and all the waiters at Carlota , laughing at us and want to sell drgs to us ,the worst hotel in my life better four seasons .
10/10
“Can’t book my return visit fast enough 10/10”
Wow!!! What an absolutely stunning hotel in Mexico City! We were welcomed by Andrea and let me tell you the stay only got better from there. Fernanda and Natalia from the guest relations team went absolutely above and beyond to make the stay something so much more special than we could have ever imagined and if they ever read this thank you! Noemi G for always having the room match the beauty of the view! The view
Las Alcobas
10/10
Excellent service. Front desk was super helpful in getting us in a little earlier so we can rest. Ver appreciated!
10/10
great service. good location if you like high end chain stores
10/10
Beautiful property, staff is excellent -super attentive and friendly, everyone spoke English. I walked around the neighborhood, very safe with good shopping.
About each
The Ritz-Carlton
Luxurious Amenities Experience unparalleled luxury at The Ritz-Carlton, Mexico City with a fitness centre, terrace, indoor pool, and concierge service. Exquisite Dining Indulge in culinary delights at the hotel's restaurant and bar, offering an à la carte or American breakfast for a delightful start to your day. Prime Location Conveniently located near…
Check-in — · Check-out 12:00 PM
Las Alcobas
Indulge in Relaxation at the Spa Pamper yourself with a visit to the spa for massages, ensuring ultimate relaxation during your stay. Delight in Culinary Experiences Enjoy a meal at the hotel's restaurant or opt for the convenience of room service, providing a taste of luxury right in your accommodation. Unwind in Stylish Guestrooms Make yourself at home in…
Check-in — · Check-out 12:00 PM
Facilities, in full
The Ritz-Carlton
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
Las Alcobas
- Elevator
- Fitness facilities
- Conference space
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Free wired internet
- Free self parking
- Free continental breakfast
- Housekeeping on request
Where they are
Avenida Paseo de la Reforma 509, CuauhtemocAv. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
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Rates are live for 2026-10-10, one night, two guests, fetched together so the two are comparable. Facilities and reviews are from each hotel's own listing. The honest take is written by our AI from the listing, the reviews and what is widely known about each hotel. HotelDupe earns a commission if you book, which never changes the verdict. All comparisons